Outage in Innovo
Route & Deliver Web Down
Resolved MajorIncident Report
We are just receiving word that Route and Deliver Web are currently not functioning. We are investigating now and will provide status updates.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/04/2025 09:54PM
Closing
MONITORING
about 1 year ago - at 02/04/2025 04:30PM
We will continue to monitor traffic today and make sure most systems are up and running. Currently the system is back up. We will be working off-hours tonight with our provider to make more permanent changes.
IDENTIFIED
about 1 year ago - at 02/04/2025 04:03PM
We have escalated the issue with our provider and they have responded with some recommendations we can put in place immediately. I will keep updating the status as we know more.
MONITORING
about 1 year ago - at 02/04/2025 03:28PM
The system is down again. We are investigating.
MONITORING
about 1 year ago - at 02/04/2025 02:39PM
We have identified the issue and pushed traffic for now to our backup server. This is a DNS change so it might take a bit for everyone to come back online. You may have to close and re-open your browser to see activity again. Just a reminder, the Deliver app was fully functional during this outage.
Unfortunately this was the same issue as what happened last time. We will be making additional adjustments to fix.
We will continue to monitor throughout the day and provide additional updates as needed. Thank you so much for your patience. We know how critical these services are and will work to ensure this does not happen again.
INVESTIGATING
about 1 year ago - at 02/04/2025 02:00PM
We are just receiving word that Route and Deliver Web are currently not functioning. We are investigating now and will provide status updates.
Latest Innovo outages
Route and Deliver Web Outage - 11 months ago
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