Outage in Innovo
Broken Google Library
Resolved MajorIncident Report
We're currently investigating an issue with the Google Maps display in the Customer Portal. It appears to be caused by a broken Google library. This is only affecting Route — all other products are working as expected. We'll keep you posted on our progress.
Components affected
Innovo RouteTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 06/04/2026 10:04PM
This incident has been resolved. We really appreciate your patience and ongoing support!
MONITORING
16 days ago - at 06/04/2026 06:49PM
A fix has been implemented and we're monitoring the results. Route should be fully functional again. Thanks for your patience!
IDENTIFIED
16 days ago - at 06/04/2026 06:13PM
We've identified the issue and have a fix. We'll be pushing out the update shortly.
IDENTIFIED
16 days ago - at 06/04/2026 06:13PM
We've identified the issue and have a fix. We'll be pushing out the update shortly.
INVESTIGATING
16 days ago - at 06/04/2026 06:07PM
We're currently investigating an issue with the Google Maps display in the Customer Portal. It appears to be caused by a broken Google library. This is only affecting Route — all other products are working as expected. We'll keep you posted on our progress.
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