Outage in InSided

[EU + US communities] Issues with Linkedin + Facebook Login

Resolved Major
August 29, 2025 - Started 18 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We have identified an issue with LinkedIn and Facebook login functionality - it can be temporarily mitigated by adding a new 'Authorized redirect URL for your app', adding a http version of the url e.g: http://[yourcommunityurl.com]/sso/return. We are working on a full fix for this now though and will update this page with more information once available. Please note that this issue will not affect normal SSO logins / registrations which continue to function normally.
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 08/29/2025 11:30AM

This incident has been resolved and both Linkedin and Facebook logins are back to normal, we sincerely apologise for the disruption caused by this.

MONITORING 17 days ago - at 08/29/2025 10:36AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 18 days ago - at 08/29/2025 08:48AM

We have identified an issue with LinkedIn and Facebook login functionality - it can be temporarily mitigated by adding a new 'Authorized redirect URL for your app', adding a http version of the url e.g: http://[yourcommunityurl.com]/sso/return.

We are working on a full fix for this now though and will update this page with more information once available. Please note that this issue will not affect normal SSO logins / registrations which continue to function normally.

Latest InSided outages

US region degraded performance - 12 days ago
EU + US Communities - Elevated error rates on topic load - about 1 month ago
Community Pages Not Loading Properly - about 2 months ago
EU Communities - elevated error rate - 2 months ago
SSO Login issues - 3 months ago

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