Outage in Insightly
Custom Domain Redirection
Resolved MinorIncident Report
Some customers are experiencing DNS resolution problems when using their custom support portal domain names. We are investigating it now and will update you shortly.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 05/31/2024 07:25PM
This incident has been resolved.
MONITORING
over 1 year ago - at 05/31/2024 05:32PM
Service has been restored, and we are continuing to monitor the redirect platform stability.
IDENTIFIED
over 1 year ago - at 05/31/2024 04:15PM
We've identified the component that is causing the failure and are working with the provider to remediate the issue.
INVESTIGATING
over 1 year ago - at 05/31/2024 03:31PM
Some customers are experiencing DNS resolution problems when using their custom support portal domain names. We are investigating it now and will update you shortly.
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