Outage in Insightly

Delay in AppConnect Recipe Execution and Workflows

Resolved Minor
July 29, 2025 - Started about 2 months ago - Lasted 1 day
Official incident page

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Outage Details

Insightly is currently experiencing a delay in processing Webhook communication to external systems and triggering of AppConnect recipes of pp to 70 Min. We are working to reduce this delay back down to normal levels.
Components affected
Insightly Web App Insightly API
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 07/29/2025 11:37PM

We have implemented a fix for the issue and have had no delays over the past 18 hours.

IDENTIFIED about 2 months ago - at 07/29/2025 03:04PM

We've identified the cause, have eliminated the delays, and will be implementing a longer-term solution shortly.

INVESTIGATING about 2 months ago - at 07/28/2025 11:28PM

Insightly is currently experiencing a delay in processing Webhook communication to external systems and triggering of AppConnect recipes of pp to 70 Min. We are working to reduce this delay back down to normal levels.

Latest Insightly outages

Host Stability - about 1 year ago
Login disruption - about 1 year ago

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