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Outage in Insightly

Delay in email notifications

Resolved Minor
May 28, 2025 - Started 10 months ago - Lasted about 6 hours
Official incident page

Incident Report

Insightly is currently experiencing a delay in sending outbound email notifications. This is only affecting our CRM and Service applications; the Marketing application is not affected.
Components affected
Insightly Web App

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 05/29/2025 02:33AM

This incident has been resolved.

MONITORING 10 months ago - at 05/28/2025 09:49PM

We've identified the reason for the delays, and have implemented a fix. We will continue to monitor the message flows.

INVESTIGATING 10 months ago - at 05/28/2025 09:05PM

Insightly is currently experiencing a delay in sending outbound email notifications. This is only affecting our CRM and Service applications; the Marketing application is not affected.

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