Outage in Inspectorio

QRM(Sight) mobile App login issue

Resolved Minor
May 16, 2024 - Started 7 months ago - Lasted 44 minutes
Official incident page

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Outage Details

Our Engineering team has identified a temporary issue affecting the login functionality of our mobile application due to a recently launched authentication process. We have successfully implemented a fix and you should be able to login Mobile without any issue. We are still monitoring the issue status. If you have any questions or need further assistance, please contact our support team via e-mail at support@inspectorio.com. We apologize for the inconvenience and appreciate your patience. Thank you for your continued support.
Components affected
Inspectorio Mobile API
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/16/2024 11:44PM

Our Engineering Team confirmed that the issue impacting Sight mobile app has been resolved. If you continue to experience problems, please contact our Support Team via e-mail at support@inspectorio.com or via live chat at https://support.inspectorio.com/hc/en-us/.

We thank you for your patience regarding this matter.

MONITORING 7 months ago - at 05/16/2024 11:33PM

We are continuing to monitor for any further issues.

MONITORING 7 months ago - at 05/16/2024 11:17PM

Our Engineering team has identified a temporary issue affecting the login functionality of our mobile application due to a recently launched authentication process. We have successfully implemented a fix and you should be able to login Mobile without any issue. We are still monitoring the issue status. If you have any questions or need further assistance, please contact our support team via e-mail at support@inspectorio.com. We apologize for the inconvenience and appreciate your patience. Thank you for your continued support.

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