Outage in Inspera

Delays in exports of marks and results

Resolved Major
April 26, 2023 - Started over 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

We experience delays in exports of marks and results both via the grading tool and via API. This can make the exports impossible to download. We are investigating to solve the issue.
Components affected
Inspera Open APIs Inspera Assessment - Admin

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/26/2023 12:43PM

The root cause for the delays in exports of marks has been resolved. The queues are now functioning as normal.

MONITORING over 2 years ago - at 04/26/2023 08:04AM

A fix has been implemented. We have increased the capacity and we are monitoring.

INVESTIGATING over 2 years ago - at 04/26/2023 07:37AM

We experience delays in exports of marks and results both via the grading tool and via API. This can make the exports impossible to download. We are investigating to solve the issue.

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