Outage in Inspera

Tests with auto submit enabled - submissions are delayed

Resolved Minor
April 19, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

For tests with auto submission enabled, we are currently seeing delays for 1-2 hours before candidate responses are submitted after the test has ended. Impact: - Candidates will not see the test as submitted in their Dashboard during this time - Graders will not have a complete candidate list until all submissions have been processed Submission content is not affected, the delay only applies to the auto submit function. Candidates will not be able to continue the test after it has ended even if the submission is delayed. We are investigating the issue, and a new update will be posted as soon as we know more.
Components affected
Inspera Candidate Monitoring

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/19/2024 02:44PM

The incident is now resolved and all pending submissions are processed.

INVESTIGATING over 1 year ago - at 04/19/2024 02:11PM

For tests with auto submission enabled, we are currently seeing delays for 1-2 hours before candidate responses are submitted after the test has ended.

Impact:
- Candidates will not see the test as submitted in their Dashboard during this time
- Graders will not have a complete candidate list until all submissions have been processed

Submission content is not affected, the delay only applies to the auto submit function.
Candidates will not be able to continue the test after it has ended even if the submission is delayed.

We are investigating the issue, and a new update will be posted as soon as we know more.

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