Outage in Inspera

Delays in low-priority event log updates

Resolved Minor
November 07, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are experiencing delays on event log updates. The delays only affect low-priority events (e.g. changing settings to tests). The delays do not affect event types flagged as urgent (e.g. user entering remote proctoring queue). We are currently investigating the issue.
Components affected
Inspera Assessment - Admin

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/07/2025 05:31PM

The issue with delay of the low-priority event logs update has been resolved.

MONITORING 2 months ago - at 11/07/2025 05:16PM

The processing of low-priority event logs have normalised and is at a stable level. We will continue to monitor the situation.

INVESTIGATING 2 months ago - at 11/07/2025 02:56PM

We are experiencing delays on event log updates.

The delays only affect low-priority events (e.g. changing settings to tests). The delays do not affect event types flagged as urgent (e.g. user entering remote proctoring queue).

We are currently investigating the issue.

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