Outage in Inspera

Swedish customers only: issue with Ladok LIS integration

Resolved Minor

October 15, 2025 - Started 4 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are investigating an issue with Ladok LIS integration. Inspera does not receive messages from Ladok at the moment. The issue started yesterday around 12:44 UTC. This means that synchronizing tests and grade transfer from Inspera to Ladok are not working. We are in contact with Ladok about the investigation.

Components affected

Inspera External Test Synchronization Inspera External User Synchronization/Import

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/15/2025 05:58PM

17:30 UTC - The issue has been resolved.

INVESTIGATING 4 months ago - at 10/15/2025 12:22PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 10/15/2025 12:22PM

We are investigating an issue with Ladok LIS integration. Inspera does not receive messages from Ladok at the moment. The issue started yesterday around 12:44 UTC. This means that synchronizing tests and grade transfer from Inspera to Ladok are not working.
We are in contact with Ladok about the investigation.

Latest Inspera outages

Delays in candidate updates in monitor - 28 days ago

Email message delays - about 1 month ago

Proctoring events unavailable - about 1 month ago

Intermittent issue with generating PDFs - about 1 month ago

Export Inconsistencies - about 2 months ago

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