Outage in Inspera

Delays in event log updates

Resolved Minor
October 14, 2025 - Started 3 days ago - Lasted about 17 hours
Official incident page

Incident Report

We have been experiencing delays on event log updates. This lasted from 13:45 to 14:40 UTC. The delays only affected low-priority events (e.g. changing settings to tests). They did not affect event types flagged as urgent (e.g. user entering remote proctoring queue). The high priority events have not been experiencing any delays. The processing of the event log has now returned to normal levels, but we are still monitoring the situation.
Components affected
Inspera Assessment - Admin

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/15/2025 07:37AM

This incident has been resolved.

MONITORING 3 days ago - at 10/14/2025 02:53PM

We have been experiencing delays on event log updates. This lasted from 13:45 to 14:40 UTC.

The delays only affected low-priority events (e.g. changing settings to tests). They did not affect event types flagged as urgent (e.g. user entering remote proctoring queue). The high priority events have not been experiencing any delays.

The processing of the event log has now returned to normal levels, but we are still monitoring the situation.

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