Outage in Inspera
Intermittent delays
Resolved MinorIncident Report
For tests with auto submission enabled, we are currently seeing delays before candidate responses are submitted after the test has ended.
Impact:
- Candidates will not see the test as submitted in their Dashboard during this time.
- Graders will not have a complete candidate list until all submissions have been processed.
Submission content is not affected, the delay only applies to the auto submit function.
Candidates will not be able to continue the test after it has ended even if the submission is delayed.
We are investigating the issue, and a new update will be posted as soon as we know more.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 05/22/2024 08:50AM
This incident has been resolved.
MONITORING
over 1 year ago - at 05/21/2024 02:01PM
In addition to this issue affecting tests with auto submission, it can also affect other tasks, including:
- results export
- event log updates
- sending of webhooks
All of the above can be subject to delays.
The situation still appears to be stable, and we will continue to monitor the situation closely.
MONITORING
over 1 year ago - at 05/21/2024 11:11AM
The message queue is stable now and the messages are being processed faster. We will still monitor the queue.
IDENTIFIED
over 1 year ago - at 05/21/2024 10:36AM
For tests with auto submission enabled, we are currently seeing delays before candidate responses are submitted after the test has ended.
Impact:
- Candidates will not see the test as submitted in their Dashboard during this time.
- Graders will not have a complete candidate list until all submissions have been processed.
Submission content is not affected, the delay only applies to the auto submit function.
Candidates will not be able to continue the test after it has ended even if the submission is delayed.
We are investigating the issue, and a new update will be posted as soon as we know more.
Latest Inspera outages
Delays in candidate updates in monitor - 28 days ago
Email message delays - about 1 month ago
Proctoring events unavailable - about 1 month ago
Intermittent issue with generating PDFs - about 1 month ago
Export Inconsistencies - about 2 months ago
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