Outage in Inspera

We're currently investigating an issue with threshold values in the marking tool

Resolved Minor
August 07, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

When opening the threshold values on a test, the result is a blank page. We are investigating the issue. Threshold values are still available for Planners in Assessment Settings in Deliver. A new update will be posted as soon as we have more information, or latest by 10:30 (UTC+2).
Components affected
Inspera Assessment - Admin

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/07/2024 10:56AM

The issue is now resolved, and we have verified that the threshold values can be accessed in the marking tool as expected.

MONITORING about 1 year ago - at 08/07/2024 09:42AM

We are rolling out a fix for the issue now, and expect the threshold values in Marking to be available within the next 30 minutes.

Please note that this issue has not affected the existing threshold values in any way, only the ability to view and change them within the marking tool.

IDENTIFIED about 1 year ago - at 08/07/2024 08:31AM

We have identified the issue and are currently working on a fix.

A new update will be posted as soon as we know when the fix is ready for deployment, or latest by 12:00 (UTC+2)

INVESTIGATING about 1 year ago - at 08/07/2024 07:47AM

When opening the threshold values on a test, the result is a blank page. We are investigating the issue.
Threshold values are still available for Planners in Assessment Settings in Deliver.

A new update will be posted as soon as we have more information, or latest by 10:30 (UTC+2).

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