Outage in Inspera
Norwegian customers: FS synchronization fails for non-anonymous tests
Resolved MajorIncident Report
There is an issue with FS synchronization for non-anonymous tests created earlier than August 7th 2024. The integration sync fails with the message “Errors occurred during sync with external system” and under “Show details”: “Candidate ID already in use (XXX)”. We are investigating the issue.
Components affected
Inspera External Test SynchronizationOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 08/07/2024 03:37PM
The issue is fixed.
IDENTIFIED
about 1 year ago - at 08/07/2024 12:22PM
The issue has been identified and we are working on a fix.
INVESTIGATING
about 1 year ago - at 08/07/2024 11:34AM
There is an issue with FS synchronization for non-anonymous tests created earlier than August 7th 2024. The integration sync fails with the message “Errors occurred during sync with external system” and under “Show details”: “Candidate ID already in use (XXX)”. We are investigating the issue.
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