Outage in Inspera

Issue with the new login page and new candidate dashboard

Resolved Minor
September 04, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified an issue where the login page have been reverted to the old one. The same also applies to the new candidate dashboard, and all candidates will be sent to the old dashboard upon login. The issue does not affect the users ability to log in, and both student and admin users should be able to log in to Inspera as usual. As the features Multiple Attempts and Assessment Path are dependent on the new candidate dashboard, candidates will not be able to take such tests during the incident. We are treating the issue with the highest priority and will update status page as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/04/2024 06:49AM

The issue is resolved.

INVESTIGATING over 1 year ago - at 09/04/2024 05:46AM

We have identified an issue where the login page have been reverted to the old one. The same also applies to the new candidate dashboard, and all candidates will be sent to the old dashboard upon login.

The issue does not affect the users ability to log in, and both student and admin users should be able to log in to Inspera as usual.

As the features Multiple Attempts and Assessment Path are dependent on the new candidate dashboard, candidates will not be able to take such tests during the incident.

We are treating the issue with the highest priority and will update status page as soon as we have more information.

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