Outage in Inspera

Safe Exam Browser incompatibility with Windows 11 24H2 update

Resolved Minor
October 22, 2024 - Started 2 months ago - Lasted 1 day
Official incident page

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Outage Details

We have received reports that all Safe Exam Browser versions for Windows that are currently supported by Inspera may be incompatible with the Windows 11 24H2 update. This incompatibility is resolved in version 3.8.0 of Safe Exam Browser for Windows, and we are working on getting this version approved for use with Inspera Assessment as soon as possible. There are no known workarounds for this. If possible, and if necessary, we suggest postponing the 24H2 update for Windows 11. A progress update will be posted as soon as we have more information, or latest by 14:00 (UTC+2) on Wednesday October 23rd.
Components affected
Inspera Assessment - Student
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/24/2024 06:57AM

Testing of version 3.8.0 of Safe Exam Browser for Windows is now completed, and this version is approved for use.

Candidates who download SEB from their Inspera Assessment dashboard will now get version 3.8.0 automatically.
The system requirements page will shortly be updated with the latest download link.

IDENTIFIED about 2 months ago - at 10/23/2024 11:24AM

Testing of version 3.8.0 of Safe Exam Browser for Windows is in the final stages. Once testing is completed, we will approve this version for use with Inspera Assessment.

Next progress update can be expected latest by 10:00 (UTC+2) on Thursday October 24th.

IDENTIFIED 2 months ago - at 10/22/2024 02:11PM

We have received reports that all Safe Exam Browser versions for Windows that are currently supported by Inspera may be incompatible with the Windows 11 24H2 update.

This incompatibility is resolved in version 3.8.0 of Safe Exam Browser for Windows, and we are working on getting this version approved for use with Inspera Assessment as soon as possible.

There are no known workarounds for this.
If possible, and if necessary, we suggest postponing the 24H2 update for Windows 11.

A progress update will be posted as soon as we have more information, or latest by 14:00 (UTC+2) on Wednesday October 23rd.

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