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Outage in Inspera

Export Inconsistencies

Resolved Minor
December 08, 2025 - Started about 2 months ago - Lasted about 10 hours
Official incident page

Incident Report

We are experiencing inconsistencies with certain exports and downloads. If you experience any issues with generating or downloading an export, we advise that you retry the operation. We are investigating the issue and will provide frequent updates on the progress
Components affected
Inspera Assessment - Admin Inspera PDF Service

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 12/08/2025 06:43PM

The issue is now resolved.

INVESTIGATING about 2 months ago - at 12/08/2025 09:52AM

We are continuing to investigate the issue.

For users experiencing an export opening in a new tab but not downloading, the following workaround should generate the download:
1: Copy the URL
2: Open a new tab
3: Paste the URL in the URL field of the new tab and press enter

INVESTIGATING about 2 months ago - at 12/08/2025 09:52AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 12/08/2025 09:13AM

We are experiencing inconsistencies with certain exports and downloads. If you experience any issues with generating or downloading an export, we advise that you retry the operation. We are investigating the issue and will provide frequent updates on the progress

Latest Inspera outages

Delays in candidate updates in monitor - 27 days ago
Email message delays - about 1 month ago
Proctoring events unavailable - about 1 month ago
Intermittent issue with generating PDFs - about 1 month ago
Inspera's Help Center is currently unavailable - about 2 months ago

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