Outage in Inspera

Proctoring events unavailable

Resolved Minor
December 20, 2025 - Started 1 day ago - Lasted about 18 hours
Official incident page

Incident Report

We are currently investigating an issue related to Inspera Resilience Proctoring(IRP). Currently, some proctoring events, related to camera and microphone are not showing. We will post an update as soon as we have more information.
Components affected
Inspera Candidate Monitoring

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Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 12/21/2025 07:46AM

This incident has been resolved.

Please Note:
Customers with recordings in said interval will be informed directly once those recordings have been processed.

IDENTIFIED about 24 hours ago - at 12/20/2025 07:07PM

Inpspera functionality for updating of IRP events is back online.
However, the team needs to re-process events that happened between 13:59 UTC on 18/12/2025 and 18:20 UTC today 20/12/2025.
We will provide an updated timeline on when this will be completed later.

INVESTIGATING 1 day ago - at 12/20/2025 02:05PM

We are currently investigating an issue related to Inspera Resilience Proctoring(IRP). Currently, some proctoring events, related to camera and microphone are not showing. We will post an update as soon as we have more information.

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