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Outage in Inspera

Email message delays

Resolved Minor
December 26, 2025 - Started 27 days ago - Lasted about 24 hours
Official incident page

Incident Report

We’ve identified and mitigated an issue affecting email delivery. Systems are recovering, but it will take approximately 12 hours for the message queue to clear. We’ll post a final update as soon as delivery times are back to normal.
Components affected
Inspera Email sending

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Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 12/27/2025 08:03PM

The emeail queue is now back to normal and there should be no more delay.

MONITORING 27 days ago - at 12/27/2025 08:45AM

Email delivery should be back in sync in around 10 hours.

MONITORING 27 days ago - at 12/27/2025 08:00AM

The quota for email sending in a 24 hour period have been reached. A request to increase the quota was logged. If this is not approved quickly, email sending will continue to lag for another 24 hours or so.

MONITORING 27 days ago - at 12/27/2025 06:48AM

We are continuing to monitor for any further issues.

MONITORING 27 days ago - at 12/26/2025 08:42PM

We’ll post a final update as soon as delivery times are back to normal.

INVESTIGATING 27 days ago - at 12/26/2025 08:41PM

We’ve identified and mitigated an issue affecting email delivery. Systems are recovering, but it will take approximately 12 hours for the message queue to clear. We’ll post a final update as soon as delivery times are back to normal.

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