Outage in Instaclustr

Cluster provisioning, access and visibility loss in AZURE provider

Resolved Minor

January 25, 2023 - Started over 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue in the Azure provider impacting new provisioning of clusters and visibility to existing clusters.

Components affected

Instaclustr Monitoring API Instaclustr Provisioning API

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Latest Updates ( sorted recent to last )

RESOLVED over 3 years ago - at 01/25/2023 10:56AM

This incident has been resolved. Azure has updated their service statuses to normal.

MONITORING over 3 years ago - at 01/25/2023 10:37AM

All impacted Azure clusters have recovered and confirmed as healthy.
Azure has confirmed issue identification and rollback of root cause. We will keep monitoring the situation until Azure officially confirms that the outage has been resolved.

IDENTIFIED over 3 years ago - at 01/25/2023 09:23AM

Most Azure clusters have recovered and visibility restored. We will keep monitoring the situation.

IDENTIFIED over 3 years ago - at 01/25/2023 09:02AM

Few impacted clusters are starting to recover and we are regaining visibility. We will keep monitoring the situation.

INVESTIGATING over 3 years ago - at 01/25/2023 08:33AM

Azure has updated their status verifying issues with networking in multiple regions : https://status.azure.com/en-us/status

INVESTIGATING over 3 years ago - at 01/25/2023 08:21AM

We are currently investigating an issue in the Azure provider impacting new provisioning of clusters and visibility to existing clusters.

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