Outage in Instaclustr

Monitoring API Latency and Error Issues

Resolved Minor

April 29, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating elevated latencies and error rates with our Monitoring API. Our team is actively working to resolve the issue and we apologise for any inconvenience caused. Existing customer clusters are unaffected. The Management Console and Cluster Management API are still operational. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

Components affected

Instaclustr Monitoring API

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 04/29/2026 06:35AM

This incident has been resolved.

INVESTIGATING 1 day ago - at 04/29/2026 05:28AM

We are currently investigating elevated latencies and error rates with our Monitoring API. Our team is actively working to resolve the issue and we apologise for any inconvenience caused.

Existing customer clusters are unaffected. The Management Console and Cluster Management API are still operational.

We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

Latest Instaclustr outages

Provisioning Failures for Cadence and Kafka Connect into a Private Network - about 1 month ago

Provisioning failures and high latencies for cluster management operations and monitoring - about 2 months ago

Provisioning Failures for Cadence and Kafka Connect into existing AWS VPC - about 2 months ago

Provisioning Failures for OpenSearch - 3 months ago

Elevated Cluster Management API Latency - 3 months ago

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