Outage in Instana

Issue with identifying Docker Processes within the Agent

Resolved Minor
January 26, 2024 - Started over 1 year ago - Lasted 4 days
Official incident page

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Outage Details

Issue with identifying Docker Processes within the Agent. The Agent will identify these as Containerd and this can lead to missing or wrong linked Processes within the Backend that are therefore also not showing up as Kubernetes services. A workaround fix for that is to pin to https://github.com/instana/agent-updates/commit/c23032e284acad64344dd0ef3bda130d5429e18c Engineering is working on permanent fix.
Components affected
Instana Packages
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/30/2024 11:52AM

This incident has been resolved.

MONITORING over 1 year ago - at 01/29/2024 04:19PM

A new version of the agent which fixes this issue is available on the download site.

IDENTIFIED over 1 year ago - at 01/26/2024 08:38PM

Issue with identifying Docker Processes within the Agent. The Agent will identify these as Containerd and this can lead to missing or wrong linked Processes within the Backend that are therefore also not showing up as Kubernetes services.

A workaround fix for that is to pin to
https://github.com/instana/agent-updates/commit/c23032e284acad64344dd0ef3bda130d5429e18c

Engineering is working on permanent fix.

INVESTIGATING over 1 year ago - at 01/26/2024 08:36PM

Issue with identifying Docker Processes within the Agent. The Agent will identify these as Containerd and this can lead to missing or wrong linked Processes within the Backend that are therefore also not showing up as Kubernetes services.

A workaround fix for that is to pin to
https://github.com/instana/agent-updates/commit/c23032e284acad64344dd0ef3bda130d5429e18c

Engineering is working on permanent fix.

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