Outage in Insurity

Issue Identified with Bridge Specialty and Insurity Marine Suite

Resolved Major

February 24, 2026 - Started 13 days ago - Lasted about 5 hours
Official incident page

Incident Report

The following is an important message from Insurity Customer Support. An issue has been raised to the Insurity Cloud Operations team of a problem affecting our Bridge Specialty and Insurity Marine Suite products. We are currently investigating the issue and an email will be sent once it has been resolved. We are sorry for the inconvenience this may cause you and thank you for your cooperation. Please do not hesitate to contact Customer Support through our support portal if you have any questions.

Components affected

Insurity Public Cloud - Canada Insurity Public Cloud - Canada

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Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 02/24/2026 07:01PM

This incident has been resolved.

MONITORING 13 days ago - at 02/24/2026 03:22PM

The following is an important message from Insurity Customer Support.

As of 10:20 AM EST, Insurity Cloud Operations has restored access to all Insurity applications and related services.
We are continuing to monitor the situation and will take further action where required.

We are sorry for the inconvenience this may cause you and thank you for your cooperation.

Please do not hesitate to contact Customer Support through our support portal if you have any questions.

INVESTIGATING 13 days ago - at 02/24/2026 02:13PM

The following is an important message from Insurity Customer Support.

An issue has been raised to the Insurity Cloud Operations team of a problem affecting our Bridge Specialty and Insurity Marine Suite products. We are currently investigating the issue and an email will be sent once it has been resolved.

We are sorry for the inconvenience this may cause you and thank you for your cooperation.

Please do not hesitate to contact Customer Support through our support portal if you have any questions.

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