Outage in Intapp, Inc.

Intapp Dealcloud Partial Service Outage (USA)

Resolved Major
April 09, 2025 - Started 26 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We have identified an issue with the DealCloud platform that requires remediation. We are planning to initiate the necessary remediation actions in approximately 20 minutes, during which time the system will be temporarily unavailable. We are working to resolve the issue as quickly as possible and will provide further updates shortly. Thank you for your patience and understanding.
Components affected
Intapp, Inc. DealCloud PS US1
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 04/09/2025 10:57PM

This incident has been resolved.

MONITORING 26 days ago - at 04/09/2025 09:00PM

The remediation process is complete, and access to the service has been restored. We are continuing to monitor for any additional issues.

IDENTIFIED 26 days ago - at 04/09/2025 08:29PM

We have encountered unforeseen challenges during the remediation process, which are causing a delay in restoring the service. Our team is actively working to resolve these issues and bring the platform back online as soon as possible.

We appreciate your understanding and will provide further updates as they become available.

IDENTIFIED 26 days ago - at 04/09/2025 07:59PM

The remediation process is taking longer than initially expected. Our team is actively working to resolve the issue and restore access as soon as possible.

We appreciate your patience and will continue to provide updates as progress is made.

IDENTIFIED 26 days ago - at 04/09/2025 07:31PM

Remediation steps have now begun to address the identified issue with the DealCloud platform. The system will be unavailable for a short period.

IDENTIFIED 26 days ago - at 04/09/2025 07:10PM

We have identified an issue with the DealCloud platform that requires remediation. We are planning to initiate the necessary remediation actions in approximately 20 minutes, during which time the system will be temporarily unavailable.

We are working to resolve the issue as quickly as possible and will provide further updates shortly.

Thank you for your patience and understanding.

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