Outage in Intapp, Inc.

DealCloud Degradation of Service

Resolved Minor

May 12, 2025 - Started 11 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently experiencing a degradation of service. Our teams are currently investigating.

Components affected

Intapp, Inc. DealCloud US3 Intapp, Inc. DealCloud US5 Intapp, Inc. DealCloud PS EU1 Intapp, Inc. DealCloud PS US1 Intapp, Inc. DealCloud PS CA1 Intapp, Inc. DealCloud US4 Intapp, Inc. DealCloud AE1 Intapp, Inc. DealCloud EU1 Intapp, Inc. DealCloud US1 Intapp, Inc. DealCloud AP1 Intapp, Inc. DealCloud PS AP1

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/12/2025 05:55PM

This incident has been resolved.

MONITORING 11 months ago - at 05/12/2025 05:09PM

Product fix release has been completed for all geographies, and team is continuing to monitor logs for any new issues.

IDENTIFIED 11 months ago - at 05/12/2025 04:34PM

A product fix for the API issue is being rolled out to all geographies now

IDENTIFIED 11 months ago - at 05/12/2025 03:02PM

Our product and development teams have identified a potential fix for the API issue. At this time, the fix is undergoing QA testing, and upon successful completion of testing will be deployed to production with no client impact. We are working to get this resolved as soon as possible.

INVESTIGATING 11 months ago - at 05/12/2025 01:10PM

We are currently experiencing a service degradation affecting the DealCloud API. Users may encounter significant slowness or timeouts when making API requests. Our team is actively investigating the issue.

INVESTIGATING 11 months ago - at 05/12/2025 12:21PM

We are currently experiencing a degradation of service. Our teams are currently investigating.

Latest Intapp, Inc. outages

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Intapp Dealcloud Degradation of Service [EU] - 25 days ago

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