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Outage in IntelePeer

AI Hub

Resolved Minor
April 02, 2025 - Started 11 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are experiencing degradation with our AI Hub and this is being currently investigated.
Components affected
IntelePeer AI Hub

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 04/02/2025 09:27PM

This issue has been resolved by the vendor, and we will continue to monitor the system after the incident is closed.

MONITORING 11 months ago - at 04/02/2025 06:06PM

Vendor LLM performance is normalizing. IntelePeer is continuing to monitor the situation and working with LLM vendor.

IDENTIFIED 11 months ago - at 04/02/2025 06:03PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 months ago - at 04/02/2025 04:19PM

We are still investigating the degraded performance.

INVESTIGATING 11 months ago - at 04/02/2025 03:54PM

We are experiencing degradation with our AI Hub and this is being currently investigated.

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