09-06-2025- Unable to access intelliflo connect

Following the deployment of the fix, we have continued to monitor intelliflo connect throughout the day and are pleased to confirm that the issue is fully resolved.

Thank you once again for your patience and understanding while we worked to restore service.

The fix for the issue affecting access to intelliflo connect has now been successfully deployed, and the service is fully restored.

We’ll continue to monitor the platform closely, but at this stage, no further disruption is expected.

Thank you for your patience while we worked to resolve this.

Our internal teams are continuing to test the fix for the issue affecting access to intelliflo connect. If testing is successful, the fix will be released into the production environment shortly.

We remain focused on resolving this as quickly and safely as possible, and we’ll provide another update as soon as we have more to share.

Thank you again for your patience and understanding.

We’ve identified the root cause of the issue preventing access to intelliflo connect. This was due to a change made by a third-party provider that hosts the platform.

Our internal teams are actively working on a solution and we expect to deploy the fix into production shortly.

We’ll continue to post updates here as progress is made. Thank you for your continued patience and understanding.

Our teams are continuing to investigate the root cause of the issue affecting access to intelliflo connect, where users are being redirected to a page stating “URL no longer exists”.

We understand how disruptive this is and want to reassure you that resolving this remains our top priority. Our internal teams are actively working to identify and address the underlying problem.

We’ll continue to post updates here as soon as we have more information to share. If you haven’t already, please subscribe to this page to receive updates directly to your inbox.

Thank you again for your continued patience and understanding

We have been alerted that customers are unable to access intelliflo connect and are taken to the following page which says “URL no longer exists”.

This is currently being investigated as a priority by our internal teams. Sorry for the inconvenience, but rest assured - we're on it, and we'll let you know as soon as the issue is identified.

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Thanks for your patience.