Outage in Intercom AU
Messenger Help Articles not displaying
Resolved Minor
September 09, 2026 - Started 3 days ago
- Lasted 12 minutes
Incident Report
Summary AI Generated
Intercom AU experienced a 12-minute minor incident where Help Articles failed to display within the Intercom Messenger. The issue was identified and investigated by the Intercom team. The incident was resolved within 12 minutes of being reported.
We're seeing issues with Intercom Messenger where Help Articles are not displaying. Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.
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Latest Updates ( sorted recent to last )
INVESTIGATING
3 days ago - at 09/09/2026 03:55PM
We're seeing issues with Intercom Messenger where Help Articles are not displaying. Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.
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