Outage in Intermountain Health App
My Care Team Issues
Resolved MinorIncident Report
Care Team may not be displayed fully for some users. Support teams are investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 07/21/2025 10:43PM
This incident has been resolved.
IDENTIFIED
7 months ago - at 07/15/2025 04:31PM
Support teams met with the vendor Kyruus and found a data mapping issue. The vendor made an update to how they send the provider ID's. They have agreed to support the previous method so we can receive/read the data on our end. Developers are still looking at what can be done to the provider service on our end to resolve the issue.
INVESTIGATING
7 months ago - at 07/14/2025 03:06PM
Care Team may not be displayed fully for some users. Support teams are investigating.
Latest Intermountain Health App outages
Online scheduling is temporarily unavailable. Please contact your provider's office to schedule an appointment. - 6 months ago
E-Visit Currently Degraded - 8 months ago
Provider and Billing Features - 9 months ago
Patient Portal Appointment Reminder - 9 months ago
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