Outage in Intermountain Health App
Patient Portal Appointment Reminder
Resolved MinorIncident Report
iOS Intermountain Health patient portal users - Please be aware that in-app appointment reminders may display two different times for the appointment. Please contact your care provider's office to confirm the correct appointment time if needed. Work to resolve this issue is underway. We will update again as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 06/18/2025 10:29PM
This incident has been resolved.
MONITORING
8 months ago - at 06/11/2025 02:23PM
iOS users on Intermountain Health patient portal v7.20.0 - Appointment reminders may show two different times. Please Upgrade to v7.20.5 to resolve this issue. You may also contact your provider's office to confirm the correct time, if needed.
IDENTIFIED
9 months ago - at 05/30/2025 04:39PM
The issue has been identified and a fix is being implemented.
MONITORING
9 months ago - at 05/30/2025 04:38PM
Intermountain Health patient portal v7.20.0 iOS users. - Please be aware that for iOS users, in-app appointment reminders may display two different times for the appointment. Please contact your care provider's office to confirm the correct appointment time if needed.
If you rescheduled an appointment between May 21 and May 30, 2025, the new appointment time may be incorrect. Please contact your care provider's office to confirm the correct appointment time.
Work to resolve this issue is underway. We expect to release a fix to the App Store by end of day 5/30/2025. Please update to v7.20.5 when available.
INVESTIGATING
9 months ago - at 05/28/2025 10:01PM
iOS Intermountain Health patient portal users - Please be aware that in-app appointment reminders may display two different times for the appointment. Please contact your care provider's office to confirm the correct appointment time if needed. Work to resolve this issue is underway. We will update again as soon as we have more information.
Latest Intermountain Health App outages
Online scheduling is temporarily unavailable. Please contact your provider's office to schedule an appointment. - 6 months ago
My Care Team Issues - 7 months ago
E-Visit Currently Degraded - 8 months ago
Provider and Billing Features - 9 months ago
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