Outage in Intralinks

VDRPro is currently inaccessible to multiple clients

Resolved Major
July 18, 2025 - Started about 1 month ago - Lasted about 24 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Intralinks Japan Intralinks Australia, New Zealand Intralinks Europe, Middle East and Africa Intralinks North America and Rest of the World
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 07/19/2025 05:23AM

The issue is now resolved.

MONITORING about 1 month ago - at 07/18/2025 04:58PM

The underlying incident has been resolved. All services are available and we will continue to monitor as Internet Service Providers continue to update their records.

MONITORING about 1 month ago - at 07/18/2025 03:57PM

We have additional customers are reporting issues connecting to certain Intralinks sites. This is due to recent DNS changes that have not yet propagated across all Internet Service Providers (ISPs).

MONITORING about 1 month ago - at 07/18/2025 02:20PM

We are still reviewing and monitoring the issue as this is happening in only certain regions of the world.

MONITORING about 1 month ago - at 07/18/2025 08:52AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 07/18/2025 08:52AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 07/18/2025 06:47AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 07/18/2025 05:45AM

We are currently investigating this issue.

Latest Intralinks outages

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Email notifications for all products and services are currently unavailable. - 2 months ago
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Some InvestorVision Users Experiencing Access Issues - 3 months ago

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