Outage in Intralinks

InvestorVision unavailable for US AWS Cloud

Resolved Major
October 25, 2025 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

Support teams are currently investigating the issue. We will provide an update based on our findings; we understand how important the service is to your organization, we apologize for any inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/25/2025 06:28PM

The file services for InvestorVision in this region has been fully restored. Thank you for your patience as we worked to resolve this issue.

IDENTIFIED 1 day ago - at 10/25/2025 05:30PM

Our teams are actively collaborating with AWS to restore file services. We appreciate your continued patience as we work to resolve the issue.

IDENTIFIED 1 day ago - at 10/25/2025 04:30PM

Currently, only file services (upload/download) in InvestorVision are impacted. Our teams are working diligently to resolve the issue and will provide an update as soon as it's available.

IDENTIFIED 1 day ago - at 10/25/2025 04:08PM

InvestorVision is available but services are degraded. Teams are continuing to work with the vendor to restore services completely. Thank you for your patience as we continue to work on this issue.

INVESTIGATING 1 day ago - at 10/25/2025 03:46PM

Support teams are currently investigating the issue. We will provide an update based on our findings; we understand how important the service is to your organization, we apologize for any inconvenience.

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