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Outage in Intralinks

VDRPro - OTP email delivery is currently impacted for some users.

Resolved Minor
October 30, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We’re currently investigating a potential issue affecting OTP email delivery with VDRPro. Our teams are working to identify the root cause and will provide updates as soon as more information becomes available. Thank you for your patience.
Components affected
Intralinks United Kingdom Intralinks North America and Rest of the World

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/30/2025 06:38PM

Services are operating normally. Thank you for your patience while we investigated this issue.

INVESTIGATING 3 months ago - at 10/30/2025 05:51PM

Our teams continue to investigate the issue impacting OTP notifications for VDRPro. We are actively working to diagnose the problem and implement a solution. We will share further updates as progress is made

INVESTIGATING 3 months ago - at 10/30/2025 04:53PM

We’re currently investigating a potential issue affecting OTP email delivery with VDRPro. Our teams are working to identify the root cause and will provide updates as soon as more information becomes available. Thank you for your patience.

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