Outage in Intralinks

VDRPro PDF Download Issues with US Mount Exchanges

Resolved Major

December 21, 2025 - Started 29 days ago - Lasted about 10 hours
Official incident page

Incident Report

Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.

Components affected

Intralinks Australia, New Zealand Intralinks Europe, Middle East and Africa Intralinks Japan Intralinks United Kingdom Intralinks North America and Rest of the World

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Latest Updates ( sorted recent to last )

RESOLVED 29 days ago - at 12/22/2025 03:02PM

This incident has been resolved.

MONITORING 29 days ago - at 12/22/2025 02:52PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 29 days ago - at 12/22/2025 01:13PM

Support teams actively investigating the issue on the bridge call to determine the cause and implement a resolution. Unfortunately there is no ETA on the resolution. We are engaging multiple engineers to look into this issue, will provide an update once available.

INVESTIGATING 29 days ago - at 12/22/2025 09:58AM

The issue still persists, Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.

INVESTIGATING 29 days ago - at 12/22/2025 08:07AM

We are continuing to investigate this issue.

INVESTIGATING 29 days ago - at 12/22/2025 05:59AM

The issue persists, and our teams remain actively engaged in investigating the cause and working toward a resolution. Updates will be shared as progress is made.

INVESTIGATING 29 days ago - at 12/22/2025 04:58AM

Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.

Latest Intralinks outages

Reports of issues accessing InvestorVision services - 2 months ago

Intralinks Platform access issues - 2 months ago

VDRPro - OTP email delivery is currently impacted for some users. - 3 months ago

InvestorVision unavailable for US AWS Cloud - 3 months ago

Multiple clients are unable to access services.intralinks.com. - 3 months ago

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