[ONLY FRANCE] Cellular connectivity issues

This incident has been resolved.

Since yesterday, there have been isolated connectivity issues due to severe weather in France. Our teams have been monitoring the connections provided by our French partners since yesterday morning European time. The error rates were slightly elevated in some cases. We are keeping an eye on the situation and will set the status to “resolved” once everything is back to normal.

We are continuing to monitor for any further issues.

Connections have recovered. We keep monitoring.

Engineers are working on the issue. We'll post updates about their progress.

We don't see any further improvement but no further degradation. We are waiting for an update from the SIM provider.

A disruption on the network of one of our SIM provider's partners seems to be affecting some of our customers in France. The SIM provider has reported this issue to their partner carrier, and an investigation to determine the scope and cause is underway.
We already see improvements in our statistics and are closely monitoring.

We were notified that one of our SIM providers detected a possible issue. At the moment it seems we are unaffected. We are closely monitoring and will update if necessary.