Outage in INVERS

Cellular connectivity issues

Resolved Major
June 30, 2025 - Started about 16 hours ago - Lasted about 10 hours
Official incident page

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Outage Details

We currently experience cellular connectivity issues. We are investigating.
Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 07/01/2025 07:27AM

Our monitoring shows that connections have been stable since the last update. This incident has been resolved.

MONITORING about 12 hours ago - at 07/01/2025 02:41AM

Almost all connections have now been restored. The restoration was carried out in blocks so as not to overload the system when hundreds of thousands of devices reconnect and then all want to send their stored data.

The process is now complete, we are continuing to monitor it and are working with our partners to find out exactly what went wrong and how this can be prevented in the future.

We apologize for the connectivity restrictions on 3G and 4G EU devices.

If the system remains stable, we will close the incident in the morning European time.

MONITORING about 12 hours ago - at 07/01/2025 02:32AM

The connections are now almost all restored.

MONITORING about 12 hours ago - at 07/01/2025 02:19AM

The restoration process is still ongoing. To prevent peak loads and thus renewed instability and a collapse of the service, connections will be gradually reactivated. Unfortunately, this will take some time, so we are unable to give a final restoration time.

MONITORING about 13 hours ago - at 07/01/2025 01:31AM

The restoration of connections is still ongoing, but not all connections are available yet.

IDENTIFIED about 13 hours ago - at 07/01/2025 12:59AM

Some mobile phone providers in the countries are already fully available again, and the process is continuing with a clear positive trend.

IDENTIFIED about 13 hours ago - at 07/01/2025 12:53AM

We see an improvement and a sustained positive trend in our graphs.

IDENTIFIED about 14 hours ago - at 07/01/2025 12:37AM

Reconnecting the data sessions is taking longer than expected. We are in contact with our partners and will post updates here.

IDENTIFIED about 14 hours ago - at 07/01/2025 12:05AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 14 hours ago - at 06/30/2025 11:58PM

Our partners report that the error has been found and is currently being fixed. We should see an improvement soon. However, we cannot confirm this in our logs at this time. We are on it.

IDENTIFIED about 15 hours ago - at 06/30/2025 11:23PM

We are in contact with our connectivity partners. The current status is that only CloudBoxx 4G and CloudBoxx 3G devices are affected. Type 1020 devices, including the entire North American market, are NOT affected. There is currently no information on when the error will be fixed, but we are in constant contact with our partners' emergency teams, who are working hard to find a solution.

IDENTIFIED about 15 hours ago - at 06/30/2025 11:05PM

Our connectivity providers are continuing to work on a fix, but not ETA, yet.

IDENTIFIED about 16 hours ago - at 06/30/2025 10:17PM

We are still experiencing the issues and are waiting for updates from our connectivity provider.

IDENTIFIED about 16 hours ago - at 06/30/2025 09:56PM

One of our connectivity partners is reporting degraded performance in the EU region.

INVESTIGATING about 16 hours ago - at 06/30/2025 09:48PM

We currently experience cellular connectivity issues. We are investigating.

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