FleetControl issues

This incident has been resolved.

Damage Detection activation inspection process in SmartControl is reported to be operational again. Updating the incident to monitoring.

Correction regarding damage detection: Activation and deactivation were not impacted but one specific step for vehicle inspection during installation within SmartControl is still affected.

As updated previously the FleetControl login page is operational.

We implemented a fix of our own to supply the login form with assets. Login form is operational again.

FleetControl login issue is ongoing. The underlying issue is ongoing, our partners are working on a fix.

In addition the activation and deactivation process for damage detection is impacted as well.

Additional information:
The login page is currently slower and graphically reduced, but login is still possible, even for our customers with their login details.

Important note: This only affects the FleetControl login page. You only need this if you want to log in again. FleetControl continues to function as normal. We are working with our partner on a solution. They have already confirmed the problem and that the cause lies with them.

We are currently experiencing issues with our FleetControl service. Our emergency standby staff is investigating. We’ll post an update with details and scope of the incident as soon as possible.