Outage in InVision

Our Support Hub and Help Centre are not available

Resolved Minor
December 18, 2023 - Started almost 2 years ago - Lasted 2 days
Official incident page

Incident Report

We are currently investigating the issue affecting our Support Hub and Help Centre at https://support.invisionapp.com/hc/en-us. If you need urgent assistance, please contact support@invisionapp.com. We apologize for any inconvenience this may cause.
Components affected
InVision Help Center

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/20/2023 07:02AM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 12/18/2023 02:50PM

We're still working on fixing all redirects, however you should be able to access the Support Hub via https://support.invisionapp.com/.

INVESTIGATING almost 2 years ago - at 12/18/2023 01:31PM

We're still investigating the root cause, however you should be able to access the Support Hub via https://support.invisionapp.com/.

INVESTIGATING almost 2 years ago - at 12/18/2023 08:09AM

We are currently investigating the issue affecting our Support Hub and Help Centre at https://support.invisionapp.com/hc/en-us. If you need urgent assistance, please contact support@invisionapp.com. We apologize for any inconvenience this may cause.

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