Outage in InVision

Images are not loading in V7 freehands, prototypes, and the product UI

Resolved Major

May 27, 2024 - Started almost 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

We're currently investigating an issue with our V7 image services. Please accept our apologies for this interruption.

Components affected

InVision Freehand InVision Craft Sync InVision Flat Prototypes InVision Inspect InVision Sharing InVision Commenting

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 05/27/2024 02:15PM

We're happy to confirm that the issue has been resolved. Once again, apologies for the disruption.

INVESTIGATING almost 2 years ago - at 05/27/2024 01:12PM

We're continuing to investigate this issue. Thank you for your patience.

INVESTIGATING almost 2 years ago - at 05/27/2024 09:10AM

We're currently investigating an issue with our V7 image services. Please accept our apologies for this interruption.

Latest InVision outages

InVision Cloud (V6 and V7) are currently unavailable - almost 2 years ago

Our Support Hub and Help Centre are not available - about 2 years ago

New Team creation's Domain field fails to recognize valid entries and create a team - over 2 years ago

Some users may encounter some failures with Freehand AI - over 2 years ago

InVision's Support/Help center pages may not accessible to some and result in errors - over 2 years ago

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