Outage in Invoca
Scheduled reports in Insights & Analytics are failing to send
Resolved MinorIncident Report
Summary AI Generated
Invoca experienced a 2.5-hour incident where scheduled report deliveries failed for customers using the new Insights & Analytics experience, while standard reporting and manual data exports continued to function normally. The issue was identified and resolved via a fix deployed around 12:00 PM PT, which required approximately 5 minutes of Insights & Analytics downtime. The incident was fully resolved by 12:45 PM PT.
We are investigating an issue impacting scheduled report deliveries for customers on the new Insights & Analytics experience. Standard reporting and manual data exports remain unaffected.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 09/29/2026 07:45PM
This incident has been resolved.
MONITORING
7 days ago - at 09/29/2026 07:08PM
A fix has been implemented and we are monitoring. Insights & Analytics access is back up.
IDENTIFIED
7 days ago - at 09/29/2026 06:20PM
The issue has been identified and a fix will be implemented at 12:00pm PT. Insights & Analytics will be down for approximately 5 minutes during this update.
INVESTIGATING
7 days ago - at 09/29/2026 05:21PM
We are investigating an issue impacting scheduled report deliveries for customers on the new Insights & Analytics experience. Standard reporting and manual data exports remain unaffected.
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