Outage in IONOS Cloud

network packet loss

Resolved Minor
June 26, 2022 - Started over 3 years ago - Lasted 27 minutes
Official incident page

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Outage Details

We are writing to inform you that we have been experiencing sporadic connection issues and substantial delays on packet delivery in our connection from European locations to Las Vegas and back. Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources. We will inform you as soon as the functionality has been restored.
Components affected
IONOS Cloud Managed Kubernetes IONOS Cloud Network IONOS Cloud Provisioning
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 06/26/2022 05:03PM

We are continuing to monitor for any further issues.

MONITORING over 3 years ago - at 06/26/2022 04:57PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 3 years ago - at 06/26/2022 04:52PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 3 years ago - at 06/26/2022 04:42PM

We are writing to inform you that we have been experiencing sporadic connection issues and substantial delays on packet delivery in our connection from European locations to Las Vegas and back.

Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources.

We will inform you as soon as the functionality has been restored.

Latest IONOS Cloud outages

Object Storage Service Restrictions in 'eu-central-3' - 5 days ago
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Object Storage Service Restriction - 18 days ago
Object Storage Service Restrictions eu-central-3 - 18 days ago
Network Problems - about 1 month ago

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