Outage in IONOS Cloud

Network Problems

Resolved Major
September 01, 2025 - Started about 2 months ago - Lasted 1 day
Official incident page

Incident Report

We are writing to inform you that we have been experiencing sporadic connection issues and substantial delays on packet delivery. Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources. We will inform you as soon as the functionality has been restored.
Components affected
IONOS Cloud Network

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/02/2025 04:59PM

This incident has been resolved.

MONITORING about 2 months ago - at 09/01/2025 04:07PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 09/01/2025 03:12PM

We are writing to inform you that we have been experiencing sporadic connection issues and substantial delays on packet delivery.

Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources.

We will inform you as soon as the functionality has been restored.

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