Outage in IONOS Cloud
AI Modelhub: Performance Degradation
Resolved MinorIncident Report
Summary AI Generated
IONOS Cloud's AI Modelhub experienced performance degradation for 9.3 hours due to increased traffic volumes causing capacity constraints, particularly affecting the GPT-OSS 120B model. Users encountered longer response times and intermittent timeouts when accessing affected models. The issue was resolved by scaling capacity after the team identified the source of increased load.
We are experiencing increased traffic volumes for specific models, including GPT-OSS 120B, which is currently causing capacity constraints. Users may encounter longer response times or intermittent timeouts. Our AI Modelhub Team is actively working to scale capacity and resolve these issues
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 04/09/2026 03:46PM
Response times of the model have improved significantly. We are marking the incident as resolved.
IDENTIFIED
9 days ago - at 04/09/2026 10:06AM
Our AI Model hub Team has identified a likely culprit for the increased load. The team is working towards increasing capacity to ensure that GPT-OSS 120B stays available for all customers. Customers may still experience intermittent timeouts.
INVESTIGATING
9 days ago - at 04/09/2026 06:28AM
We are experiencing increased traffic volumes for specific models, including GPT-OSS 120B, which is currently causing capacity constraints. Users may encounter longer response times or intermittent timeouts. Our AI Modelhub Team is actively working to scale capacity and resolve these issues
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