Outage in IONOS Cloud

Availability of API and DCD limited

Resolved Minor

March 24, 2026 - Started 6 days ago - Lasted about 10 hours
Official incident page

Incident Report

Summary AI Generated

IONOS Cloud experienced limited availability of their Cloud API, Data Center Designer (DCD), Billing API, and Reseller API for 10.5 hours. The incident affected users' ability to access and manage cloud resources through these critical interfaces. A fix was implemented and monitored before the service was fully restored.

We are currently investigating limitations in the availability of the Cloud-API and the data center designer (DCD). We will provide further information as soon as possible.

Components affected

IONOS Cloud Cloud API IONOS Cloud Billing API IONOS Cloud Reseller API IONOS Cloud Data Center Designer

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 03/25/2026 11:10AM

This incident is resolved. We will publish a root cause analysis once it is compiled.

MONITORING 6 days ago - at 03/25/2026 03:00AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 days ago - at 03/25/2026 12:43AM

We are currently investigating limitations in the availability of the Cloud-API and the data center designer (DCD).

We will provide further information as soon as possible.

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