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Outage in IONOS Cloud

Availability of API and DCD limited

Resolved Minor
March 24, 2026 - Started about 1 month ago - Lasted about 10 hours
Official incident page

Incident Report

Summary AI Generated

IONOS Cloud experienced limited availability of their Cloud API, Data Center Designer (DCD), Billing API, and Reseller API for 10.5 hours. The incident affected users' ability to access and manage cloud resources through these critical interfaces. A fix was implemented and monitored before the service was fully restored.

We are currently investigating limitations in the availability of the Cloud-API and the data center designer (DCD). We will provide further information as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/25/2026 11:10AM

This incident is resolved. We will publish a root cause analysis once it is compiled.

MONITORING about 1 month ago - at 03/25/2026 03:00AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 03/25/2026 12:43AM

We are currently investigating limitations in the availability of the Cloud-API and the data center designer (DCD).

We will provide further information as soon as possible.

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