Outage in IONOS Cloud
Network Connectivity Issue in FRA
Resolved MajorIncident Report
Summary AI Generated
IONOS Cloud experienced a network connectivity issue affecting one specific host in the FRA region for 50 minutes, while other hosts in the region remained operational. The problem was caused by database inconsistencies that occurred during a previous package update. The network team deployed a mitigation to restore connectivity and resolved the incident.
We have identified a networking issue affecting one specific host in FRA. Other hosts in this region remain unaffected.
Components affected
IONOS Cloud NetworkTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/14/2026 10:29PM
We are marking this incident as resolved. The root cause was inconsistencies in a database that was modified during a prior package update. A Root Cause analysis will be provided here once compiled.
MONITORING
3 days ago - at 04/14/2026 10:16PM
Our Network Team has identified a potential issue related to a previous package update. They have deployed a mitigation. We are currently monitoring the host for further anomalies. Network connectivity on the affected host should be restored.
INVESTIGATING
3 days ago - at 04/14/2026 09:40PM
We have identified a networking issue affecting one specific host in FRA. Other hosts in this region remain unaffected.
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