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Outage in IONOS Cloud

TXL - Network Connectivity

Minor
September 08, 2026 - Started 2 days ago
Official incident page

Incident Report

We are currently investigating network connectivity alerts related to our TXL datacenter. While connectivity appears to be restored already, we are actively monitoring the situation to ensure stability. We will provide updates as new information becomes available.

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Latest Updates ( sorted recent to last )
MONITORING 2 days ago - at 09/09/2026 02:19AM

DBaaS service has recovered, as well. We are setting the incident into Monitoring status, while the teams are ensuring that all affected services operate normally.

IDENTIFIED 2 days ago - at 09/09/2026 01:07AM

We are currently investigating potential residual impact on DBaaS Services.
Compute and Block Storage have reported full recovery.

IDENTIFIED 2 days ago - at 09/09/2026 12:20AM

Our Network Team has identified an issue related to a recent router replacement and applied a mitigation. Compute and Storage systems are showing signs of recovery. We are actively monitoring the environment until all services are fully restored

IDENTIFIED 2 days ago - at 09/08/2026 11:59PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 09/08/2026 11:56PM

We see indications of a recurrence of the issue and are setting the status page to active. Our Network Team is investigating and we will share updates here as they become available.
The issue is currently negatively affecting Compute, Provisioning and Network Components.

MONITORING 2 days ago - at 09/08/2026 11:43PM

We are currently investigating network connectivity alerts related to our TXL datacenter. While connectivity appears to be restored already, we are actively monitoring the situation to ensure stability. We will provide updates as new information becomes available.

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