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Outage in IONOS Cloud

Partial Connectivity Degradation to Control Plane Affecting Kubernetes Operations

Resolved Minor
September 29, 2026 - Started 8 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

IONOS Cloud experienced a 6.4-hour partial connectivity degradation affecting Managed Kubernetes across multiple locations, disrupting customer workloads, running services, and cluster management operations including deployments, scaling, and Kubernetes API access. Engineers identified the root cause and implemented a fix, monitoring stability before confirming full resolution.

Customers may experience connection problems to the control plane and degraded functionality of kubernetes

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 09/29/2026 02:09PM

This incident has been resolved.

MONITORING 8 days ago - at 09/29/2026 11:07AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 days ago - at 09/29/2026 09:47AM

Our engineering team has identified the root cause of the Kubernetes service degradation and is actively working to restore full functionality. Customer workloads in affected locations may be experiencing disruptions, including unavailability of running services. Cluster management operations -- deploying, scaling, and accessing the Kubernetes API -- are also impacted. We will provide another update within 30 minutes.

IDENTIFIED 8 days ago - at 09/29/2026 09:42AM

Our engineering team has identified the root cause of the Kubernetes service degradation and is actively working to restore full functionality. Customer workloads in affected locations may be experiencing disruptions, including unavailability of running services. Cluster management operations -- deploying, scaling, and accessing the Kubernetes API -- are also impacted. We will provide another update within 60 minutes.

IDENTIFIED 8 days ago - at 09/29/2026 07:48AM

Customers may experience connection problems to the control plane and degraded functionality of kubernetes

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