Outage in IONOS

Incident Report

Resolved Minor
March 16, 2022 - Started almost 3 years ago - Lasted 13 days
Official incident page

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Outage Details

Some customers may be experiencing difficulties setting up their account in a mail client.
Components affected
IONOS Webmail
Latest Updates ( sorted recent to last )
IDENTIFIED almost 3 years ago - at 03/16/2022 07:37PM

Currently there are issues in our email systems. In case of problems with your mail software, we recommend you to use the webmail on https://mail.ionos.com/ . Due to the increased number of users, it may be necessary to reload the webmail during use.

IDENTIFIED almost 3 years ago - at 03/16/2022 04:55PM

We are currently working on resolving the technical disruption. We will have an update for you shortly.

IDENTIFIED almost 3 years ago - at 03/16/2022 02:38PM

We have found the cause for the disruption and are working on resolving it.

IDENTIFIED almost 3 years ago - at 03/16/2022 01:54PM

Some customers may be experiencing difficulties setting up their account in a mail client.

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