Outage in IONOS

Incident Report

Resolved Minor
March 17, 2022 - Started over 2 years ago - Lasted 12 days
Official incident page

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Outage Details

Currently there are issues in our email systems. In case of problems with your mail software, we recommend you to use the webmail on https://mail.ionos.com/ . Due to the increased number of users, it may be necessary to reload the webmail during use.
Components affected
IONOS Webmail
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 03/17/2022 01:13PM

We have eliminated the disruption for almost everyone affected.

IDENTIFIED over 2 years ago - at 03/17/2022 11:39AM

Our team is continuing to work on this issue. Thank you for your patience.

IDENTIFIED over 2 years ago - at 03/17/2022 10:32AM

We are still working on resolving the technical issue. Thank you for your patience.

MONITORING over 2 years ago - at 03/17/2022 08:47AM

We are monitoring the situation to ensure that the issue does not reoccur.

IDENTIFIED over 2 years ago - at 03/17/2022 08:24AM

We have eliminated the disruption for almost everyone affected.

IDENTIFIED over 2 years ago - at 03/17/2022 08:00AM

We are currently working on resolving the technical disruption. We will have an update for you shortly.

IDENTIFIED over 2 years ago - at 03/17/2022 07:02AM

Currently there are issues in our email systems. In case of problems with your mail software, we recommend you to use the webmail on https://mail.ionos.com/ . Due to the increased number of users, it may be necessary to reload the webmail during use.

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